Originally by: Fevarin

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Originally by: 3rr0rc0d3

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Originally by: Joachim LeHigh

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Edited by: Joachim LeHigh on 14/03/2008 07:59:10Grow up and learn how to show gratitude and exercise some patience people.

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I disagree. Bugs are not normal, bugs are faults. Even more so for MAJOR bugs which either haven't been there before or creeped back with the patch again. Fixing one thing while breaking another is as bad as not doing anything.

I agree with the views of some people in the original patch thread, saying that CCP should work hard on improving their testing and quality assurance process. There are surely mutiple ways that I'm not going to try to name here as I'm not a software expert. It's just a matter of how good your methods are and how many resources you put in. However as long as CCP are not penalized for creating this kind of mess and subsequent lost playtime/in-game assets/frustration for many people, they will not be pushed to improve on it.

I don't understand people who are defending CCP in their inability to deliver a working product to us, the paying customers. This is not a charity game, nor a freeware product created by a bunch of enthusiasts in their free time. CCP is a business company like any other. Customers have the right to expect high quality product delivered to them. CCP should not expect the customers to fix the issues for them (by telling them what they screwed up, basically).

Don't get me wrong, I have great respect for what CCP have accomplished with EVE, and I'm not saying it's an easy thing to develop as it grows ever more complex. I also value the relationship they have established with their customers in joint development of this great game. But that's not an excuse for repeatedly failing on the same thing. CCP should do whatever they need to do to improve on the quality side of their patches, even if it means increased cost and customers bearing that cost if the need be. Otherwise with ever growing complexity and player base this problem will only become bigger, not smaller.

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Fevarin has done an excellent job of summarizing the situation. Let me add that instead of spending developer time on new features, what CCP really should be focusing on is improving game performance and correcting bugs in existing features. Game enjoyment (which is ultimately what everyone is paying for) is being significantly hampered by these issues.